PRIVACY POLICY

PRIVACY POLICY & TERMS AND CONDITIONS

Thank you for trusting Ibero Insurance LLC. We are committed to protecting your privacy and your personal data. This Privacy Policy describes how we collect, use and protect the information you provide to us.

By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us, such as name, email address, phone number and other information necessary to provide our services to you.

USE OF INFORMATION

We use your personal information for the following purposes:

• To provide and maintain our services.
• Communicate with you about our services, promotions and updates.
• Improve and personalize your experience with our services.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We will not share your personal information with third parties.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

DATA PROTECTION

At Ibero Insurance LLC, we use your phone number and email address to contact you regarding appointments, policy information, renewal reminders, service requests, insurance-related communications and to send updates regarding our services and special promotions. We do not share your personal information with third parties or affiliates.

You can stop receiving text messages by sending “STOP” at any moment. To unsubscribe from any emails, click the “UNSUBSCRIBE” option at the bottom of the email received.

For more information or additional requests regarding the management of your personal data, please contact us at iins@ibero.insure.

CONSENT FOR SMS COMMUNICATIONS

Opt-In for SMS:

By adding a checkbox consent, the user must actively opt-in to receive text messages, rather than being automatically enrolled in a messaging program. This ensures that the user is fully aware of and agrees to receive these communications. It also provides a record of their consent in case of any future disputes.

Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.

By providing your cell phone number on our website, you are explicitly consenting to receive text messages (SMS) from Ibero Insurance LLC. These messages may include appointment reminders, policy updates, renewal notices, service-related communications and special promotions.

How we obtain your consent:

To receive SMS communications, you must provide your cell phone number on the appropriate form on our website and check the box indicating your consent to receive text messages. By doing so, you agree to our privacy policy and terms of use for SMS messages.

TYPES OF SMS COMMUNICATIONS

If you have consented to receive text messages, you may receive SMS communications related to the following:

Customers and Prospects: Updates regarding appointments, policy information, service requests, policy renewals, claims assistance, or other relevant communications.

Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

POTENTIAL FEES FOR SMS MESSAGING

Customers may incur charges for any text messages sent or received as part of their interaction with Ibero Insurance LLC. These charges are determined by the customer’s mobile carrier and may vary depending on factors such as geographic location, carrier policies, and the type of SMS messaging (e.g., promotional, transactional, or one-time passwords). It is recommended that customers check with their mobile carrier to understand any potential fees associated with SMS communications.

SMS TERMS AND CONDITIONS

SMS Terms and Conditions:

SMS For Consent Communication

The personal information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Ibero Insurance LLC, you may receive text messages related to: (Appointment reminders, policy updates, renewal notices, service requests, claims assistance, and follow-up communications.)

For Example: Hello, thank you for contacting Ibero Insurance LLC. How can we assist you today? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service: https://iberoinsurance.com/privacy-policy/

Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method: Customer will Opt-In for SMS messaging from Ibero Insurance LLC through (intake forms, verbally, filling out a paper form) https://iberoinsurance.com/privacy-policy/, this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customer will be able to opt out of SMS messaging from Ibero Insurance LLC by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can opt back in at any time by replying START.

STANDARD MESSAGING DISCLOSURES

We strictly comply with telecom operators’ policies regarding SMS messages. We ensure that we:

• Obtain your explicit consent before sending any SMS messages.
• Provide a clear option for you to opt out of receiving further messages at any time.
• Do not send SMS messages without your prior consent.

SMS MESSAGING POLICY

Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.

You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.

For assistance, text “HELP” or visit our Privacy Policy and Terms of Service:

https://iberoinsurance.com/privacy-policy/

SMS SUBSCRIPTION CANCELLATION

We strictly comply with telecom operators’ policies regarding SMS messages. We ensure that we:

INFORMATION SECURITY

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration and destruction. We use encryption methods and other security practices to ensure that your information is protected.

CALL RECORDING

For quality and training purposes, we would like to inform you that telephone calls with us may be recorded. This recording is done solely for the purpose of improving the quality of our services and the training of our staff.

YOUR RIGHTS

You have the right to access, correct or delete your personal data. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

PRIVACY

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this privacy policy at any time. We will notify you of any material changes through our website or by other appropriate methods.

MODIFICATIONS

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.

CONTACT

If you have any questions about this Privacy Policy or your personal data, please contact us at (385) 360 4880 or via iins@ibero.insure.

Website:
https://iberoinsurance.com

Company:
Ibero Insurance LLC

Date of last revision: June 29, 2026.

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